Frequently Asked Questions

All our products are made from 100% cotton.Our towel collections have high grammage (500 grams per square meter).

Our towels are available in 4 sizes: Washcloth, Guest Towel, Hand Towel, Bath Towel.

Our products are made in Pakistan. For more information read our ‘About Us’ page.

Your orders will be shipped from our warehouse in Pakistan.

Your order will be processed within 1-2 business days. Please note that we don’t ship orders on weekends and national holidays.

It depends on the shipping method. Priority Shipping will arrive within 1-3 working days.

Please note that shipping times are only estimates. Although we will work to deliver your order on time, shipping times may vary from country to country and be affected on certain dates, holidays or events.

Shipping costs are calculated on the ‘Check-Out Process’. They change according to your country and order size.

We accept payments by credit/debit card and COD.

Please read our Return Policy.

Yes, you can. If your order hasn’t been shipped yet, send us an email (Info@thehomeshop.pk) with your order number and cancellation request. If the order is already on transit, you’ll have to return the product within 7 days after shipping date.

Don't worry: We've got your back. You just need to send us a message through our Whatsapp Number and we will make sure to get back to you between 1 to 2 weekdays.